PagerDuty

PagerDuty Toolkit

Arcade's PagerDuty toolkit enables LLMs to read and act on PagerDuty resources — incidents, services, schedules, teams, and users — via natural language or agentic workflows.

Capabilities

Incident management — fetch, list (with filters for status, urgency, service, team, and time), acknowledge, resolve, reopen, and reassign incidents to specific users.
Activity & audit — retrieve log entries (the account-wide activity feed) covering triggers, acknowledgments, escalations, and resolutions.
On-call & scheduling — list on-call entries, schedules, and escalation policies (individual lookup or full list).
Services & teams — look up or enumerate services and teams, including team members and linked resources.
User operations — list users, fuzzy-search by name or email, and retrieve the authenticated user's own profile with contact and notification summaries.

OAuth

This toolkit uses OAuth 2.0. Arcade handles the OAuth flow via the PagerDuty auth provider. See the Arcade provider docs for setup details: https://docs.arcade.dev/en/references/auth-providers/pagerduty

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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